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At Amplify Media Solutions Inc. (“we”, “us”, “our”), we are committed to protecting your privacy and handling your personal information with transparency and care. This Privacy Policy outlines how we collect, use, disclose, store, and safeguard your personal information in accordance with applicable Canadian federal and Quebec provincial privacy laws, including PIPEDA and Law 25.

Collection of Personal Information

We collect personal information directly from you when you:

  • Submit an enquiry through our website
  • Contact us by phone, email, or other communication channels
  • Use our services

Information we may collect includes your name, email address, phone number, and any other information you choose to provide.

By contacting us or using our services, you consent to the collection and use of your personal information for the purposes described in this policy. Providing this information is necessary for us to deliver services and respond to your requests.

How We Use Personal Information

Your personal information may be used to:

  • Provide and manage our services
  • Respond to enquiries
  • Improve our website, content, and communications
  • Fulfil legal and regulatory obligations
Processing and Storage of Personal Information

Access to personal information is limited to personnel and third-party providers who require it to perform their duties. Data may be processed or stored on secure systems either within our organization or with reputable service providers under contract with us. All processing is done in compliance with legal obligations and security best practices.

Retention of Personal Information

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law. Once personal information is no longer needed, it will be securely deleted or anonymized.

Security Measures

We implement industry-standard security measures to protect your information, including access controls, encryption, firewall protections, and internal data handling protocols. While no method of transmission over the Internet is 100% secure, we take all reasonable steps to mitigate risks.

Cross-Border Transfers

Personal information may be transferred or stored outside of Quebec or Canada, including in countries with different data protection standards. In such cases, appropriate legal safeguards are applied to ensure your information remains protected.

Disclosure to Third Parties

We do not sell your personal information. We may share it with trusted service providers who support our operations (e.g. hosting, customer service, analytics), but only to the extent necessary to perform those services. These providers are required to maintain equivalent privacy standards.

Automated Decision-Making

We do not currently use your personal information to make decisions based solely on automated processing, including profiling.

Your Rights

Under Canadian and Quebec privacy laws, you have the right to:

  • Access the personal information we hold about you
  • Request corrections to inaccurate or incomplete information
  • Request erasure of your information (subject to legal or operational limits)
  • Restrict or object to the processing of your personal information
  • Receive a copy of your data in a portable format
  • Withdraw consent at any time
  • Not be subject to decisions made solely by automated processing

To exercise these rights, please contact us using the information provided below.

Links to External Websites

Our website may contain links to other websites or third-party tools. We are not responsible for the content, privacy practices, or security of these external sites. We encourage you to review their privacy policies before providing any personal information.

Privacy Officer

We have designated a Privacy Officer responsible for overseeing our compliance with privacy obligations. You may contact the Privacy Officer using the details below.

Complaints and Disputes

If you have questions or concerns about how we handle your personal information, please contact us. We are committed to resolving privacy-related concerns promptly and transparently.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal obligations. Any changes will be posted on our website. Continued use of our services following any updates signifies your acceptance of the revised policy.

Contact Information